Refund policy
Return & Refund Policy
Thank you for shopping with ADMEE.
At ADMEE, we are committed to delivering premium-quality products that meet the highest standards of hygiene, safety, and performance. Due to the nature of our cosmetic and personal care products, all purchases are considered final once delivered.
Returns & Refunds
For hygiene and safety reasons, we do not accept returns, exchanges, or refunds on products after they have been delivered.
This policy ensures that every customer receives products that are new, unused, and uncompromised.
Damaged, Defective, or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
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Your Order ID
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Clear photographs or an unboxing video showing the issue
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A brief description of the problem
Once your request has been reviewed and verified, we will arrange a replacement at no additional cost, wherever applicable.
Please note: Refunds are not issued for damaged, defective, or incorrect products. Eligible claims will receive a replacement only.
Order Cancellation
Orders can only be cancelled before they have been shipped.
Once an order has been dispatched from our warehouse, it cannot be cancelled, modified, or refunded.
Non-Returnable Items
The following items are not eligible for return or exchange:
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Opened or used cosmetic and personal care products
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Products with damaged or missing original packaging
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Products purchased during promotional offers, discounts, or clearance sales
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Gift cards (if applicable)
Refunds
As all sales are final, ADMEE does not provide refunds once an order has been successfully delivered.
Refunds will only be processed under the following circumstances:
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The order is cancelled before shipment.
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ADMEE is unable to fulfill or deliver your order.
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A duplicate payment has been successfully verified.
If a refund is approved, it will be credited to your original payment method within 7–10 business days, depending on your bank or payment provider.
Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with your order, our customer support team is here to help.
Email: contact@admee.co
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)
Last Updated: 20/07/2026